GDPR
Privacy policy
Maison Loyalty only processes the data required to operate loyalty cards and support the relationship between a business and its customers.
Data controller
Maison Loyalty, a French micro-enterprise registered under SIRET 950 727 826 00014, at 820 route de Doudeville, 76190 Étoutteville, France. Privacy requests: contact@maison-loyalty.fr.
Data we collect
For customers: first name, email, optional phone number and date of birth, contact consent, card identifier, QR code, visit count and reward status. For businesses: name, address, location, logo, visual assets, card settings, subscription and team members.
Purposes
We use this data to create and update loyalty cards, record visits, display rewards, send programme-related Wallet notifications and let businesses manage their workspace.
Marketing consent
Email or phone marketing requires the customer’s explicit consent. Consent can be withdrawn at any time through the relevant business or Maison Loyalty support.
Service providers
The service may use Supabase for authentication and the database, Vercel for hosting, Stripe for billing, and Apple Wallet and Google Wallet to distribute cards.
Retention
Customer data is retained for the duration of the contract with the relevant business, then for 12 months unless a legal obligation or a valid deletion request requires otherwise.
Cookies and analytics
Analytics and advertising trackers depend on your choice. You can accept, refuse or update your preferences at any time through the Cookies button.
Your rights
You may request access, correction, deletion or restriction of your personal data by contacting the relevant business or contact@maison-loyalty.fr.